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Error when uploading photo to forum post

Posted: 03 Mar 2024, 08:20
by bekateen
Hi Jools,

I attempted to add a photo to a forum post. The operation seemed to work at first - I selected the photo and the upload started. The green progress bar beside the file name looked like the file was almost finished, then the upload stopped and a pop up window appeared with the simple message, "HTTP error. "

After the error appeared, the upload stopped and never finished.

Cheers,
Eric

Re: Error when uploading photo to forum post

Posted: 03 Mar 2024, 20:57
by bekateen
Also, today I tried to upload files in different formats:
  • Uploading a .JPG file (what I tried to do last night), I received this error, which appears in a small pop-up window near the top of the screen.
    ERROR
    HTTP error.
  • Uploading a .PNG file that does not include a transparent background color designation, I again received the same "HTTP error." in the pop-up window.
    ERROR
    HTTP error.
  • Uploading a .PNG file that includes a transparent background color designation, I did not receive a pop-up error, but instead I noticed a yellow triangular warning sign with exclamation point in the "status" column to right of the upload. When I clicked on the status warning, it displayed a pop-up window with the phrase,
    ERROR
    The image file you tried to attach is invalid.
  • Uploading a .BMP file, I received a different pop-up error message stating
    ERROR
    Invalid file extension: (filename.bmp).
I don't recall every having trouble uploading files with .BMP or .JPG formats, and I think I've successfully uploaded files with .PNG format that had a transparent background too. So all of this seems odd.

Cheers,
Eric

Re: Error when uploading photo to forum post

Posted: 04 Mar 2024, 14:26
by Jools
This will be a clash with the javascript used for uploading and the javascript I removed for the tooltip issue. Almost certain - looking into it.



Cheers,

Jools

Re: Error when uploading photo to forum post

Posted: 06 Mar 2024, 09:35
by Jools
This is now fixed. The temporary area used to initially hold upload files had unexpectedly filled up and so clearing it down has resolved the issue.

Cheers,

Jools