An update ?it seems to be the week for those. We tried a slightly different approach with PETCO. We combined the public letter writing campaign, which so many of you participated in, with behind the scenes letter writing, phone calls and e.mails. In part a different tactic to make sure everyone does ...

Just a quick note to let everyone know that while we have not been as visible we have been active. For those of you that have been curious about revisions made by PETsMART the new signage should have begun to show up in some stores. How they are rolling it out is a different discussion, which will ...

Many people have been receiving a response to the e.mails and letters being sent to PETCO. In case you have not yet seen one here it is: ---------------------------------------------------------- Thank you for contacting PETCO.com. We have received numerous emails with similar content and appreciate ...

We seemed to have wrapped up our end of things earlier this week. Anything left to do is firmly in the hands of PETsMART. Here is a copy of the e.mail sent summarizing where we are with the review process. Nick, I have enjoyed the process of the review. Albeit longer than either of us expected. The ...

Round 2 is beginning. lol. As we examine information with other retailers some common problems seem to exist. Here is a letter recently mailed to PETCO. It once again address a very common theme--accuracy of information. We ask hobbyists to join us in sending letters and e.mails to discuss the ...

The Clown Loach Care poster is available at no charge to retailers (and hobbyists) in a printable PDF format. It is in English, Dutch, German, and Italian.

http://www.noclownsinacube.net/forum/in ... 24.new#new

A three-part update. Part one deals with PETsMART; part two with help we need; and part three with activities being initiated over the next few weeks. 1. The review process at PETsMART has become very detailed. PETsMART and NCIAC.net will continue to exchange information and thoughts about the ...

jools, we are hoping to have that list as people help us in the data acquisition phase of this effort. We have a number of the species identified already. It is basically the result of people going to the local outlets and cataloging what is offered for sale--and then combining that with the ...

oh, by the way we have suggested the information in the e-catalog be utilized as required to help get a better understanding of information for various species. and we utilized the same to help fill in the blanks (many of them) and resolve conflicts when examining other sources. we even link to it ...

Thanks for all your help. Progress is being made. An update of details: We have obviously been sending letters and e.mails. Turns out lots of them. They made it to the desks of the addressees and were routed to the DVM responsible for Quality Assurance. We have spoken with Dr. Saint-Erne. We have ...

Linda Scott with PetSmart's Corp Communication department has been sending responses to individuals throughout the course of the week as result of letters and e.mails concerning the need for "Accuracy In Information". It is an interesting e.mail and will be posted in its entirety at http://www ...

There are times I feel like the threads scattered about the web are becoming mini blogs. But, I think it is important to keep reinforcing the message that the Accuracy In Information campaign is sending. So, hopefully you read this post, go back to the letter above and send one via e.mail or snail ...

Over 10,000 hits on this and similar threads over the past several weeks. People say they are even sending letters--lol. And, getting a standard reply. So, here is the letter of the week we are hoping people e.mail or send via snail mail. ----------------------------------- Mr. Kenneth T. Hall Sr ...

An interesting reaction has been voiced on other boards, in e.mails, and in chats. Some people are not sure if they agree with the letter writing to PetSmart. Not because they disagree with accurate information concept. Rather as a matter of focus. The people are asking why not the entire population ...